Ceylinco Life defines its stakeholders as a person, group, or entity that holds either interest in the organisation, or influences its activities. The Company relies on a comprehensive five-step process to engage with its diverse stakeholders, with the aim of ensuring its business strategy aligns with their changing needs, concerns, and expectations. Ceylinco Life’s approach to stakeholder communication and management ensures that the organisation fosters mutually beneficial relationships, built on transparency and accountability

stakeholder prioritisation

While ensuring continuous engagement across all stakeholder groups, Ceylinco Life primarily prioritises the stakeholders with high degrees of either power and influence, while those with low levels of power and influence are monitored regularly. The Company prioritises and reports on its engagement as follows: